diff --git a/docs/terms.md b/docs/terms.md new file mode 100644 index 00000000..26ced427 --- /dev/null +++ b/docs/terms.md @@ -0,0 +1,257 @@ +# Terms of Service + +**Last updated:** January 26, 2026 + +Please read these Terms of Service ("Terms") carefully before using the ntfy.sh website and service (the "Service") +operated by ntfy LLC ("us", "we", or "our"). + +Your access to and use of the Service is conditioned on your acceptance of and compliance with these Terms. These +Terms apply to all visitors, users, and others who access or use the Service. + +**By accessing or using the Service, you agree to be bound by these Terms. If you disagree with any part of the +Terms, you may not access the Service.** + +## Service description + +ntfy (pronounced "notify") is a simple HTTP-based pub-sub notification service. It allows you to send push +notifications to your phone or desktop via scripts from any computer, using a REST API. The Service includes: + +- The ntfy.sh hosted server +- The ntfy web application +- The ntfy mobile applications (Android and iOS) +- The ntfy command-line interface (CLI) + +The server software and mobile applications are open source and can be [self-hosted](install.md). These Terms +apply specifically to the ntfy.sh hosted service. + +## Subscriptions and billing + +### Free tier + +You may use the Service without creating an account or subscribing to a paid plan. Free usage is subject to +rate limits and other restrictions as described in our documentation. + +### Paid plans + +Some features of the Service are available only through paid subscription plans ("Subscriptions"). You will +be billed in advance on a recurring basis ("Billing Cycle"). Billing cycles are available on a monthly or +annual basis. + +At the end of each Billing Cycle, your Subscription will automatically renew under the same conditions unless +you cancel it or we cancel it. You may cancel your Subscription renewal through your account settings in the +web application. + +A valid payment method is required to process payment for your Subscription. You shall provide us with accurate +and complete billing information. By submitting such payment information, you authorize us to charge all +Subscription fees incurred through your account to your payment method. + +Payment processing is handled by Stripe. Your payment information is subject to Stripe's +[privacy policy](https://stripe.com/privacy) and [terms of service](https://stripe.com/legal). + +Should automatic billing fail to occur for any reason, we will retry the payment according to Stripe's retry +schedule. If payment continues to fail after multiple attempts, your Subscription will be canceled and your +account will revert to the free tier. + +### Fee changes + +We may, in our sole discretion and at any time, modify the Subscription fees for paid plans. Any fee change +will become effective at the end of the then-current Billing Cycle. + +We will provide you with reasonable prior notice of any change in Subscription fees to give you an opportunity +to cancel your Subscription before such change becomes effective. + +Your continued use of the Service after a fee change comes into effect constitutes your agreement to pay the +modified Subscription fee. + +## Refunds + +Refund requests for Subscriptions may be considered on a case-by-case basis and granted at the sole discretion +of ntfy LLC. To request a refund, please contact us at [billing@mail.ntfy.sh](mailto:billing@mail.ntfy.sh). + +## User accounts + +When you create an account with us, you must provide information that is accurate, complete, and current at +all times. Failure to do so constitutes a breach of the Terms, which may result in immediate termination of +your account. + +You are responsible for: + +- Safeguarding the password that you use to access the Service +- Any activities or actions under your account, whether your password is with our Service or a third-party service +- Keeping your account credentials confidential + +You agree not to disclose your password to any third party. You must notify us immediately upon becoming aware +of any breach of security or unauthorized use of your account. + +You represent that you are at least 18 years old, or that you are at least the minimum age required to form +a binding contract in your jurisdiction, and have the legal authority to enter into these Terms. + +## Acceptable use + +You agree not to use the Service to: + +- Send spam, unsolicited messages, or messages to recipients who have not consented to receive them +- Distribute malware, viruses, or any other malicious software +- Transmit illegal content or content that violates the rights of others +- Harass, abuse, or harm another person or group +- Impersonate any person or entity, or falsely state or misrepresent your affiliation with a person or entity +- Interfere with or disrupt the Service or servers or networks connected to the Service +- Attempt to gain unauthorized access to the Service, other accounts, or computer systems +- Use the Service for any illegal purpose or in violation of any applicable laws or regulations +- Circumvent rate limits or other technical restrictions +- Use the Service in a manner that could reasonably be expected to impose an unreasonable or disproportionately + large load on our infrastructure + +We reserve the right to investigate and take appropriate action against anyone who, in our sole discretion, +violates this provision, including removing content, terminating accounts, and reporting to law enforcement. + +### Topic names + +Topic names on ntfy.sh are public. If you use the Service without access controls, your topic name functions +as a password. You are responsible for choosing topic names that cannot be easily guessed. We are not responsible +for any unauthorized access to messages published to easily guessable topic names. + +For reserved topics and access control features, consider subscribing to a paid plan. + +## Intellectual property + +### Open source software + +The ntfy server, web application, and mobile applications are open source software, dual-licensed under the +[Apache License 2.0](https://github.com/binwiederhier/ntfy/blob/main/LICENSE) and +[GPLv2](https://github.com/binwiederhier/ntfy/blob/main/LICENSE.GPLv2). You are free to use, modify, and +distribute the software in accordance with these licenses. + +### Trademarks + +The ntfy name, logo, and branding are trademarks of ntfy LLC. Our trademarks may not be used in connection +with any product or service without our prior written consent. + +### Your content + +You retain ownership of any content you transmit through the Service. By using the Service, you grant us a +limited license to process and transmit your content solely for the purpose of providing the Service. + +## Service availability + +The Service is provided on a "best effort" basis. We do not guarantee any specific uptime or availability. + +We strive to maintain high availability, but the Service may be interrupted for maintenance, updates, or +due to circumstances beyond our control. We will make reasonable efforts to notify users of planned +maintenance when possible. + +For applications requiring guaranteed uptime or specific service level agreements, we recommend +[self-hosting your own ntfy server](install.md). + +A [status page](https://ntfy.statuspage.io/) is available to check the current operational status of the Service. + +## Third-party services + +The Service relies on third-party services to provide certain functionality: + +- **Firebase Cloud Messaging (FCM)** - For push notifications to Android and iOS devices +- **Twilio** - For phone call notifications +- **Amazon SES** - For email notifications +- **Stripe** - For payment processing + +Your use of these features is subject to the respective third-party terms and privacy policies. For more +details, see our [privacy policy](privacy.md). + +## Links to other websites + +Our Service may contain links to third-party websites or services that are not owned or controlled by us. + +We have no control over, and assume no responsibility for, the content, privacy policies, or practices of +any third-party websites or services. You acknowledge and agree that we shall not be responsible or liable, +directly or indirectly, for any damage or loss caused by or in connection with the use of any such content, +goods, or services available through any such websites or services. + +## Termination + +We may terminate or suspend your account immediately, without prior notice or liability, for any reason +whatsoever, including without limitation if you breach these Terms. + +Upon termination, your right to use the Service will immediately cease. If you wish to terminate your account, +you may do so through your account settings or by simply discontinuing use of the Service. + +Termination of your account will result in the deletion of your account data in accordance with our +[privacy policy](privacy.md). + +We may retain certain data as required to comply with legal obligations, resolve disputes, and enforce our +agreements, as described in our privacy policy. + +## Limitation of liability + +In no event shall ntfy LLC, nor its owner, employees, partners, agents, suppliers, or affiliates, be liable +for any indirect, incidental, special, consequential, or punitive damages, including without limitation: + +- Loss of profits, data, use, goodwill, or other intangible losses +- Damages resulting from your access to, use of, or inability to access or use the Service +- Damages resulting from any conduct or content of any third party on the Service +- Damages resulting from any content obtained from the Service +- Damages resulting from unauthorized access, use, or alteration of your transmissions or content + +This limitation applies whether based on warranty, contract, tort (including negligence), or any other legal +theory, whether or not we have been informed of the possibility of such damage, and even if a remedy set +forth herein is found to have failed of its essential purpose. + +## Indemnification + +You agree to defend, indemnify, and hold harmless ntfy LLC and its owner, employees, partners, agents, suppliers, +and affiliates from and against any claims, damages, obligations, losses, liabilities, costs, or debt, and +expenses (including but not limited to attorney's fees) arising from: + +- Your use of and access to the Service +- Your violation of any term of these Terms +- Your violation of any applicable law or regulation +- Your content, including any claim that your content infringes or misappropriates the rights of any third party + +## Disclaimer + +Your use of the Service is at your sole risk. The Service is provided on an "AS IS" and "AS AVAILABLE" basis, +without warranties of any kind, whether express or implied, including but not limited to implied warranties of +merchantability, fitness for a particular purpose, non-infringement, or course of performance. + +ntfy LLC does not warrant that: + +- The Service will function uninterrupted, secure, or available at any particular time or location +- Any errors or defects will be corrected +- The Service is free of viruses or other harmful components +- The results of using the Service will meet your requirements +- Messages will be delivered successfully or in a timely manner + +If your use case requires guaranteed message delivery, high availability, or handling of sensitive data, we +strongly recommend [self-hosting your own ntfy server](install.md) where you have full control over the +infrastructure and data. + +## Governing law + +These Terms shall be governed and construed in accordance with the laws of the State of Connecticut, United States, +without regard to its conflict of law provisions. + +Any legal action or proceeding arising under these Terms shall be brought exclusively in the federal or state +courts located in Connecticut, and the parties hereby consent to personal jurisdiction and venue therein. + +Our failure to enforce any right or provision of these Terms will not be considered a waiver of those rights. +If any provision of these Terms is held to be invalid or unenforceable by a court, the remaining provisions +of these Terms will remain in effect. + +These Terms constitute the entire agreement between us regarding our Service and supersede any prior agreements +we might have had regarding the Service. + +## Changes to these Terms + +We reserve the right, at our sole discretion, to modify or replace these Terms at any time. If a revision is +material, we will try to provide at least 30 days' notice prior to any new terms taking effect. + +What constitutes a material change will be determined at our sole discretion. Changes will be posted on this +page with an updated "Last updated" date. You may also review all changes in the +[Git history](https://github.com/binwiederhier/ntfy/commits/main/docs/terms.md). + +By continuing to access or use our Service after those revisions become effective, you agree to be bound by +the revised Terms. If you do not agree to the new Terms, please stop using the Service. + +## Contact + +If you have any questions about these Terms, please see our [contact page](contact.md) or email us at +[support@mail.ntfy.sh](mailto:support@mail.ntfy.sh). diff --git a/mkdocs.yml b/mkdocs.yml index 1e15b5db..f2a7afb7 100644 --- a/mkdocs.yml +++ b/mkdocs.yml @@ -101,6 +101,7 @@ nav: - "Development": develop.md - "Contributing": contributing.md - "Privacy policy": privacy.md + - "Terms of Service": terms.md - "Contact": contact.md